MCSCCE • 2021 • Paper-II
Tlungvel is 20 km to the North of Hmuifang. Falkawn is 18 km to the East of Hmuifang. Serchhip is 12 km to the Tlungvel. If Chhuana starts from Falkawn and goes to Serchhip, in which direction is he from his starting point? (a) North-West (b) North-East (c) North (d) South-East
A)
North-West
B)
North-East
C)
North
D)
South-East
Setting Hmuifang at origin (0,0), Tlungvel is at (0, 20) and Falkawn is at (18, 0). Serchhip is located near Tlungvel (around y = 20, x <= 12). Relative to Falkawn at (18,0), Serchhip lies to the West (-x) and North (+y), making the direction North-West.
MCSCCE • 2021 • Paper-II
Which of the following statements includes an activity that is NOT a step of rational problem solving? (a) Analyze the cause of the problem and search for alternative solutions. (b) Plan the implementation and then develop an action plan. (c) Search for alternative solutions and then implement them all. (d) Identify the problem and clarify it.
A)
Analyze the cause of the problem and search for alternative solutions.
B)
Plan the implementation and then develop an action plan.
C)
Search for alternative solutions and then implement them all.
D)
Identify the problem and clarify it.
Rational problem-solving requires evaluating alternative solutions to select and implement the most optimal one, not implementing all alternatives simultaneously.
MCSCCE • 2021 • Paper-II
Putting things in order of importance and deciding which task should be finished first and which can be handled later is (a) Decision making (b) Prioritizing (c) Goal setting (d) Organizing
A)
Decision making
B)
Prioritizing
C)
Goal setting
D)
Organizing
The process of ordering tasks by importance is called prioritizing.
MCSCCE • 2021 • Paper-II
A decision for repetitive or routine problems for which the responses have been already been decided and been known to the person who will make the decision is called: (a) Decision alternatives (b) A programmed decision (c) A non-programmed decision (d) Risk
A)
Decision alternatives
B)
A programmed decision
C)
A non-programmed decision
D)
Risk
In management decision theory (Herbert Simon), decisions for routine and repetitive problems handled via established rules and procedures are termed programmed decisions.
MCSCCE • 2021 • Paper-II
Social support is very crucial in our life. It helps in (a) Maintaining acceptance (b) Shedding the ego (c) Reducing stress (d) Distraction
A)
Maintaining acceptance
B)
Shedding the ego
C)
Reducing stress
D)
Distraction
Social support is widely recognized in psychology as a key factor in reducing psychological stress and helping individuals cope with life challenges.
MCSCCE • 2021 • Paper-II
Errors in decision making occur because we use decision making heuristics: (a) in an unplanned manner (b) beyond the range for which they are intended (c) without taking care of other aspects (d) haphazardly
A)
in an unplanned manner
B)
beyond the range for which they are intended
C)
without taking care of other aspects
D)
haphazardly
Decision-making heuristics are mental shortcuts meant to simplify choices. Errors occur when these heuristics are used outside the situations or limits for which they are suitable. Hence, the correct statement is that errors happen when heuristics are used beyond the range for which they are intended. The other options are too vague and do not precisely describe the psychological reason for error.
MCSCCE • 2021 • Paper-II
Five farmers have 7, 9, 11, 13 & 14 apple trees respectively in their orchards. Last year each of them discovered that every tree in their own orchard yields exactly the same number of apples. Further, if the 3rd farmer gives one apple to the 1st and the 5th gives 3 to each of the 2nd & 4th, they would all exactly have the same number of apples, what were the yields per tree in the orchards of the 3rd & 4th farmers? (a) 17 & 9 (b) 9 & 11 (c) 9 & 9 (d) 11 & 9
A)
17 & 9
B)
9 & 11
C)
9 & 9
D)
11 & 9
Let the yields per tree be y1, y2, y3, y4, y5. After the exchanges, the apples each farmer has are: 7y1 + 1 = 9y2 + 3 = 11y3 - 1 = 13y4 + 3 = 14y5 - 6 = N. For N = 120, we get: y1 = 17, y2 = 13, y3 = 11, y4 = 9, and y5 = 9. Thus, the yields per tree for the 3rd and 4th farmers are 11 and 9 respectively.
MCSCCE • 2021 • Paper-II
One fifth of a number decreased by 4 is equal to 3, then the number is – (a) 15 (b) 30 (c) 35 (d) 50
A)
15
B)
30
C)
35
D)
50
Let the number be x. According to the problem, (x / 5) - 4 = 3 => x / 5 = 7 => x = 35.
MCSCCE • 2021 • Paper-II
Our dress code is an example of __________ communication. (a) Verbal (b) External (c) Non-verbal (d) Body language
A)
Verbal
B)
External
C)
Non-verbal
D)
Body language
Clothing and dress codes convey messages about status, occasion, and professionalism, serving as a primary form of non-verbal (artifactual) communication.
MCSCCE • 2021 • Paper-II
Based on the passage provided, the existing system of administration seems to encourage civil servants (a) to become self-styled heroes and boss over others (b) to present a glorious picture of the administration (c) to become self-centred and concerned mainly about their own gain (d) to become self-righteous and fight back against corrupt politicians
A)
to become self-styled heroes and boss over others
B)
to present a glorious picture of the administration
C)
to become self-centred and concerned mainly about their own gain
D)
to become self-righteous and fight back against corrupt politicians
According to the reading comprehension passage regarding civil service reform and institutional design, the existing administrative incentives push civil servants towards self-preservation and personal gain.
MCSCCE • 2021 • Paper-II
A decision-making process is a series or chain of related steps or interconnected stages that lead to an action or to an outcome and assessment. True or False? (a) Partly True (b) Partly False (c) True (d) False
A)
Partly True
B)
Partly False
C)
True
D)
False
In management and administrative theory, decision-making is defined as a rational, multi-step sequence of interconnected stages—from problem identification to alternative generation, evaluation, action, and final assessment.
MCSCCE • 2021 • Paper-II
Talking quietly, mumbling, looking down or away, sagging shoulders or hiding one’s face with hands and having feelings of resentment includes (a) Assertive behavior (b) Non-assertive behavior (c) Aggressive behavior (d) Indifferent behavior
A)
Assertive behavior
B)
Non-assertive behavior
C)
Aggressive behavior
D)
Indifferent behavior
Talking quietly, mumbling, avoiding eye contact, sagging shoulders, hiding the face, and feelings of resentment are typical signs of non-assertive behavior. Such a person does not express thoughts or needs clearly. Assertive behavior is confident and direct, aggressive behavior is forceful or hostile, and indifferent behavior shows lack of concern rather than anxiety or resentment.
MCSCCE • 2021 • Paper-II
In 2000, John’s age was one-fourth of the age of his father. In 2016, his age will be half the age of his father. What is John’s year of birth? (a) 1994 (b) 1996 (c) 1992 (d) 1991
A)
1994
B)
1996
C)
1992
D)
1991
Let John’s age in 2000 be x and his father’s age be 4x, since John was one-fourth of his father’s age. In 2016, 16 years later, their ages become x + 16 and 4x + 16. Given that John’s age will be half of his father’s age in 2016:
x + 16 = 1/2(4x + 16)
2x + 32 = 4x + 16
16 = 2x
x = 8
So John was 8 years old in 2000, hence his year of birth is 2000 - 8 = 1992.
Therefore, the correct option is (c) 1992.
MCSCCE • 2021 • Paper-II
The pie-chart show the expenditure incurred by a publisher in bringing out a book. If a Book cost ` 540 to the publisher, the expenditure spent on royalty (which is 36 degrees in the pie chart) is – (a) ` 36 (b) ` 54 (c) ` 72 (d) ` 108
A)
` 36
B)
` 54
C)
` 72
D)
` 108
A full pie-chart represents 360 degrees. With a total book cost of Rs 540 and royalty accounting for 36 degrees, the expenditure on royalty is (36 / 360) * 540 = (1 / 10) * 540 = Rs 54.
MCSCCE • 2021 • Paper-II
__________ refers to an approach to creative activity through team work, involvement and co-ordination among individuals: (a) Improvement (b) Investment (c) Imagination (d) Incubation
A)
Improvement
B)
Investment
C)
Imagination
D)
Incubation
In organizational creativity and management models (such as the Competing Values Framework of creativity), 'Incubation' is the collaborative approach to creativity achieved through teamwork, involvement, shared values, and coordination among individuals.
MCSCCE • 2021 • Paper-II
Puii authorizes an additional `100,000 for the production of the new product. The cost of the new product seems to be increasing far beyond what was planned or even forecast. However, Puii continues to support the project. Puii is engaging in: (a) Availability experiential (b) Representative heuristic (c) Escalation of commitment (d) Developing depreciation
A)
Availability experiential
B)
Representative heuristic
C)
Escalation of commitment
D)
Developing depreciation
Escalation of commitment refers to the tendency of decision-makers to persist with and allocate additional resources to a failing course of action despite mounting negative feedback.
MCSCCE • 2021 • Paper-II
Based on the passage provided, Athena _________ Hera, promising Paris victory and fame in war. (a) opposed (b) defeated (c) agreed with (d) confused
A)
opposed
B)
defeated
C)
agreed with
D)
confused
In mythological contexts (such as the Judgement of Paris), Athena and Hera are typically rivals competing for Paris's favor.
MCSCCE • 2021 • Paper-II
The first step in decision making is to: (a) Establish priorities. (b) Establish specific goals and objectives. (c) Identify and define the problem. (d) Determine courses of the problem.
A)
Establish priorities.
B)
Establish specific goals and objectives.
C)
Identify and define the problem.
D)
Determine courses of the problem.
The first step in any rational decision-making and problem-solving process is to identify and clearly define the problem.
MCSCCE • 2021 • Paper-II
1 / (sqrt(9) - sqrt(8)) is equal to – (a) (1) / (3 - 2*sqrt(2)) (b) 3 - 2*sqrt(2) (c) 3 + 2*sqrt(2) (d) 3 - 2*sqrt(2)
A)
(1) / (3 - 2*sqrt(2))
B)
3 - 2*sqrt(2)
C)
3 + 2*sqrt(2)
D)
3 - 2*sqrt(2)
1 / (sqrt(9) - sqrt(8)) = 1 / (3 - 2*sqrt(2)). Rationalizing the denominator: [1 * (3 + 2*sqrt(2))] / [(3 - 2*sqrt(2)) * (3 + 2*sqrt(2))] = (3 + 2*sqrt(2)) / (9 - 8) = 3 + 2*sqrt(2).
MCSCCE • 2021 • Paper-II
The quality to attract, charm and influence others around you is: (a) Persuasive (b) Enigmatic (c) Charismatic (d) Emotional
A)
Persuasive
B)
Enigmatic
C)
Charismatic
D)
Emotional
'Charismatic' describes an individual possessing an extraordinary personal charm, presence, or attractiveness that can influence and captivate others.
MCSCCE • 2021 • Paper-II
The capacity to understand oneself including thoughts, feelings, and behavior is known as: (a) Self-concept (b) Self-awareness (c) Self-esteem (d) Self- confidence
A)
Self-concept
B)
Self-awareness
C)
Self-esteem
D)
Self- confidence
Self-awareness is defined as the conscious knowledge and understanding of one's own character, thoughts, emotions, beliefs, and behaviors.
MCSCCE • 2021 • Paper-II
Based on the passage provided, according to existing procedures, if a civil servant is found to be unsuitable or dishonest, (a) he can appeal to an authority like the Supreme Court (b) politicians with whom he has special links will interfere to help him (c) transferring him to another post is the usual action taken (d) a conflict between Central Government and State Government can arise
A)
he can appeal to an authority like the Supreme Court
B)
politicians with whom he has special links will interfere to help him
C)
transferring him to another post is the usual action taken
D)
a conflict between Central Government and State Government can arise
In administrative contexts, transfer is the common bureaucratic method used to handle unsuitable or problematic civil servants.
MCSCCE • 2021 • Paper-II
You are a District Collector of a remote area. You come to know that a young girl has extraordinary and valuable mathematical skills. The young girl’s parents are orthodox and prevent her from pursuing further studies at school. As a District Collector, what would be your response? (a) Meet with the parents of the young girl to try persuade them to contact a mathematician and get guidance from him/her to understand how best their daughter might brighten her future. (b) Decide not to interfere in family matters; it is up to the parents how they want to raise their daughter. (c) Refer the matter to the Village Panchayat to take relevant action. (d) Consult the school headmaster and do as he says.
A)
Meet with the parents of the young girl to try persuade them to contact a mathematician and get guidance from him/her to understand how best their daughter might brighten her future.
B)
Decide not to interfere in family matters; it is up to the parents how they want to raise their daughter.
C)
Refer the matter to the Village Panchayat to take relevant action.
D)
Consult the school headmaster and do as he says.
This demonstrates a proactive and empathetic approach, balancing official duties with social welfare.
MCSCCE • 2021 • Paper-II
Based on the passage provided, out of the following which one has the opposite meaning to the word ‘restraint’ in the passage? (a) Promoted (b) Accelerated (c) Intruded (d) Inhibited
A)
Promoted
B)
Accelerated
C)
Intruded
D)
Inhibited
‘Restraint’ means control, limitation, or holding back. The opposite meaning is to encourage or advance something, which matches ‘Promoted’. ‘Accelerated’ means speeded up, but it is not the best antonym here. ‘Intruded’ and ‘Inhibited’ are not opposites of restraint; in fact, ‘inhibited’ is close in meaning to restraint.
MCSCCE • 2021 • Paper-II
A watch that is running 12 minutes late on a Sunday noon is running 16 minutes ahead of the correct time at 12 noon on the next Sunday. When is the clock 12 minutes ahead of time? (a) Saturday 10 am (b) Saturday noon (c) Saturday 10 pm (d) Sunday 6 am
A)
Saturday 10 am
B)
Saturday noon
C)
Saturday 10 pm
D)
Sunday 6 am
The watch changes from 12 minutes slow to 16 minutes fast in 7 days, so it gains a total of 28 minutes in 7 days. Hence it gains 4 minutes per day.
At Sunday noon it is 12 minutes late. To become 12 minutes ahead, it must gain 24 minutes.
At 4 minutes per day, 24 minutes takes 6 days.
So, 6 days after Sunday noon = Saturday noon. But we need the time when it is exactly 12 minutes ahead, which occurs 6 hours before noon if the gain is continuous at 4 minutes per day, i.e. at Saturday 10 pm.
Therefore, the correct answer is Saturday 10 pm.
