MCSCCE • 2023 • Paper-II (B)
In a situation where people are demolishing churches/mosques, what would you do as a DM/SP?
A)
Use all force available to prevent them from doing this.
B)
You guess it may be a political matter, so inform Chief Minister and act as per his/her order.
C)
Negotiate with the leader of the mobs demolishing the church/mosques.
D)
You are a secular person, so you do not interfere unless you receive a formal complaint of loss of life, injury or personal property.
In situational judgement tests for administrative roles (like DM/SP), the primary duty of the officer is the maintenance of law and order and the protection of life and property.
1. Why Option (a) is correct: The demolition of religious structures is a serious criminal offense and a breach of public peace. As the head of district administration (DM) or police (SP), the officer has the legal authority and duty to use the necessary force (proportionate to the situation) to stop illegal acts and prevent communal violence immediately.
2. Why Option (b) is incorrect: While keeping superiors informed is standard, waiting for orders from a political executive (Chief Minister) during an active riot or crime is a dereliction of duty. An officer must act decisively to prevent the loss of life and property.
3. Why Option (c) is incorrect: Negotiation is a tool for conflict resolution, but it cannot be the primary response while a crime (demolition) is actively occurring. Negotiation with a mob during a violent act can be perceived as weakness or legitimacy given to the criminals, potentially emboldening them.
4. Why Option (d) is incorrect: This represents a complete failure of administrative duty. A DM/SP cannot remain a passive observer to a crime. Secularism implies the state protects all religions equally, not that it ignores the destruction of religious sites.
MCSCCE • 2023 • Paper-II (B)
__________ is the skill of being aware of and understanding one’s emotions as they occur and they evolve.
A)
Self-Awareness
B)
Self-Efficacy
C)
Self-Concept
D)
Self-Confidence
The question describes the fundamental definition of 'Self-Awareness' within the framework of Emotional Intelligence (EI).
1. **Self-Awareness (Correct):** This is the ability to recognize and understand your own emotions in the moment. It involves knowing your strengths, weaknesses, values, and how your emotions affect your performance and the people around you. The phrase 'aware of and understanding one’s emotions as they occur' is the textbook definition of self-awareness.
2. **Self-Efficacy (Incorrect):** This is a psychological concept referring to an individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments (i.e., belief in one's ability to succeed in a specific task).
3. **Self-Concept (Incorrect):** This is a broader term referring to the overall mental image or perception that a person has of themselves, including their attributes, roles, and identity, rather than the real-time monitoring of emotions.
4. **Self-Confidence (Incorrect):** This is a feeling of trust in one's abilities, qualities, and judgment. While it can be a result of self-awareness, it is not the act of monitoring emotions as they evolve.
MCSCCE • 2023 • Paper-II (B)
You are working as a Section officer in a government organisation. One day two of your co-workers start fighting over some petty issue creating lots of nuisance in the office. You will:
A)
Take side of one of the co-workers, who is also your good friend.
B)
Leave them and let the situation be resolved on its own.
C)
Try to mediate and make both of them understand not to fight and create nuisance in the office.
D)
Call the police to control the situation.
As an administrative officer, the appropriate situational response is to intervene calmly, mediate between the quarreling co-workers, and resolve the petty conflict peacefully to maintain office discipline.
MCSCCE • 2023 • Paper-II (B)
Arrange the words given below in a meaningful sequence: 1. Presentation 2. Recommendation 3. Arrival 4. Discussion 5. Introduction
A)
5, 3,4, 1, 2
B)
3, 5, 4, 2, 1
C)
3, 5, 1, 4, 2
D)
5, 3, 1, 2, 4
The meaningful sequence for a formal meeting or proceeding is: Arrival (3) -> Introduction (5) -> Presentation (1) -> Discussion (4) -> Recommendation (2), which corresponds to 3, 5, 1, 4, 2.
MCSCCE • 2023 • Paper-II (B)
Communication is a __________ process
A)
One-way
B)
Two-way
C)
Mutual
D)
Both (b) and (c)
Communication is inherently a two-way process requiring transmission and feedback, and a mutual process aimed at achieving shared understanding between the sender and receiver.
MCSCCE • 2023 • Paper-II (B)
One of the employees reports to you that Mr. X has links with the terrorists and request you to take immediate action against him. You would
A)
Immediately suspend him.
B)
Secretly enquire about the matter before taking strong action
C)
Hand him over to the police
D)
Do nothing and neglect him.
In administrative ethics and decision-making, severe allegations must not be acted upon recklessly without verification nor ignored; a responsible administrator should first discreetly verify the facts before initiating disciplinary or legal procedures.
MCSCCE • 2023 • Paper-II (B)
What least number must be added to 1057 to get a number exactly divisible by 23?
A)
1
B)
2
C)
3
D)
4
Dividing 1057 by 23: 1057 = 23 * 45 + 22. To reach the next multiple of 23 (1058), the least number that must be added is 23 - 22 = 1.
MCSCCE • 2023 • Paper-II (B)
__________ happens when the person hears only what they want to hear, typically misinterpreting what the other person says
A)
Critical listening
B)
Evaluative listening
C)
Comprehension listening
D)
Biased listening
Biased listening occurs when a listener is influenced by preconceived notions or personal preferences, leading them to hear only what they want to hear and misinterpret the message.
MCSCCE • 2023 • Paper-II (B)
Five children were administered psychological tests to know their intellectual levels. In the report, psychologists pointed out that the child A is less intelligent than the child B. The child C is less intelligent than the child D. The child B is less intelligent than the child C and child A is more intelligent than child E. Which child is most intelligent?
A)
A
B)
B
C)
D
D)
E
From the given relations: D > C > B > A > E. Therefore, child D is the most intelligent.
MCSCCE • 2023 • Paper-II (B)
Conflict resolution leads to
A)
One party winning over the other
B)
Dominance of one party over the other
C)
Peaceful solutions between two parties
D)
Both parties losing
The primary objective of conflict resolution is to de-escalate hostility and achieve constructive, peaceful, and mutually acceptable outcomes for all parties involved.
MCSCCE • 2023 • Paper-II (B)
In the given Venn diagram, the ‘rectangle’ represents ‘ladies of a club’, the ‘triangle’ represents ‘like to dance’, the ‘circle’ represents ‘like to sing’ and the ‘pentagon’ represents ‘like to mimic’. The numbers given in the diagram represent the number of persons in that particular category. How many ladies of the club NEITHER like to dance NOR like to mimic?
A)
23
B)
72
C)
26
D)
64
From the Venn diagram: ladies of the club are inside the rectangle. Those who neither dance (triangle) nor mimic (pentagon) are 41 (only club ladies) + 23 (club ladies who only sing) = 64.
MCSCCE • 2023 • Paper-II (B)
In the following question the two words given on one side of the double colon i.e., : : bear a certain relationship. The other side shows an incomplete pair marked by a missing word which bears a similar relationship with the given word. Find the missing word out of the given options: Hill : Mountain : : ? : Pain
A)
Distress
B)
Discomfort
C)
Headache
D)
Fear
The analogy 'Hill : Mountain' represents a difference in magnitude (a hill is a small mountain). 'Distress' is a more intense or significant form of 'Pain' in the same way.
MCSCCE • 2023 • Paper-II (B)
You are working in a Government Department. As a team leader of a group, you had been sent to a village to identify the grass-root problems of the village. You will
A)
Identify all the problem by carrying out brief study.
B)
Submit your report to the department without consulting other members.
C)
Consult all the members and then submit a report giving all the details and viewpoint of all the members.
D)
Refrain from doing any work and all the responsibilities to other members.
As an effective and democratic team leader, consulting all group members and synthesizing a comprehensive report with their diverse findings and viewpoints ensures objective and grassroots-accurate results.
MCSCCE • 2023 • Paper-II (B)
Find the odd word
A)
Tongue
B)
Lips
C)
Brain
D)
Nose
To find the odd one out, we must identify the common characteristic shared by the majority of the options.
1. Tongue: An external/visible organ (or accessible via the mouth) that serves as a sensory organ for taste.
2. Lips: External/visible parts of the face.
3. Brain: An internal organ located inside the skull; it is not visible from the outside of the body.
4. Nose: An external/visible organ that serves as a sensory organ for smell.
Alternatively, looking at the location: The tongue, lips, and nose are all located on the exterior/surface of the face. The brain is located internally within the cranium. Therefore, 'Brain' is the odd one out because it is an internal organ, while the others are external facial features.
MCSCCE • 2023 • Paper-II (B)
A chair is brought for Rs. 3000 and sold at a loss of 6%. Find the selling price?
A)
Rs. 2720
B)
Rs. 2820
C)
Rs. 2900
D)
Rs. 2550
Cost Price (CP) = Rs. 3000. Loss = 6% of 3000 = (6 / 100) * 3000 = Rs. 180. Selling Price (SP) = CP - Loss = 3000 - 180 = Rs. 2820.
MCSCCE • 2023 • Paper-II (B)
Liana takes 4 hours to cover a distance of 15 km. The time taken by him to travel 25 km is –
A)
6 hrs 20 mins
B)
6 hrs 30 mins
C)
6 hrs 40 mins
D)
6 hrs 45 mins.
Speed = Distance / Time = 15 km / 4 hours = 3.75 km/h. The time needed to travel 25 km is 25 / (15/4) = 100 / 15 = 20 / 3 hours = 6 hours + 2/3 hour = 6 hours 40 minutes.
MCSCCE • 2023 • Paper-II (B)
The mean of five numbers is 30. If the one number is excluded, their mean becomes 28. The excluded number is
A)
28
B)
30
C)
37
D)
38
Initial sum of 5 numbers = 5 * 30 = 150. New sum of 4 numbers = 4 * 28 = 112. The excluded number = 150 - 112 = 38.
MCSCCE • 2023 • Paper-II (B)
Praise, recognition and attention are part of which source of power:
A)
Legitimate power
B)
Expert power
C)
Reward power
D)
Referent power
In French and Raven's typology of social power, reward power encompasses the ability to confer positive tangible or intangible benefits such as praise, recognition, attention, promotions, and commendations.
MCSCCE • 2023 • Paper-II (B)
Which one is the greatest out of 2⁶, 3³, 3⁴ and 4⁵?
A)
3⁴
B)
4⁵
C)
2
D)
6³
Evaluating the exponential values: 2^6 = 64, 3^3 = 27, 3^4 = 81, and 4^5 = 1024. Therefore, 4^5 is by far the greatest value.
MCSCCE • 2023 • Paper-II (B)
One of the zeroes of the polynomial (2x² + 7x - 4) is
A)
-2
B)
-1/2
C)
2
D)
1/2
Factoring 2x² + 7x - 4: 2x² + 8x - x - 4 = 2x(x + 4) - 1(x + 4) = (2x - 1)(x + 4) = 0. The zeroes are x = 1/2 and x = -4. Thus, 1/2 is the zero present in the options.
MCSCCE • 2023 • Paper-II (B)
The effective annual rate of interest corresponding to a nominal rate of 6% per annum payable half yearly is
A)
6.06%
B)
6.07%
C)
6.08%
D)
6.09%
For a nominal annual interest rate of 6% payable half-yearly, the periodic interest rate per half-year is 3% (0.03). The effective annual rate R = (1 + 0.03)^2 - 1 = 1.0609 - 1 = 0.0609, which equals 6.09%.
MCSCCE • 2023 • Paper-II (B)
Which of the following is not a method to enhance active listening skills?
A)
Being judgemental
B)
Paying attention
C)
Clarifying
D)
Reflecting
Active listening is a communication technique that requires the listener to fully concentrate, understand, respond, and then remember what is being said.
1. **Paying attention (Option b)**: This is the foundation of active listening. It involves focusing entirely on the speaker, ignoring distractions, and observing non-verbal cues.
2. **Clarifying (Option c)**: This involves asking questions to ensure the message is understood correctly, which prevents misunderstandings and shows the speaker that the listener is engaged.
3. **Reflecting (Option d)**: This is the process of paraphrasing or mirroring the speaker's words or emotions to confirm understanding and validate the speaker's feelings.
4. **Being judgemental (Option a)**: This is a barrier to effective communication. When a listener is judgemental, they stop listening objectively and start forming opinions or criticisms, which shuts down open communication and prevents the listener from truly understanding the speaker's perspective. Therefore, it is NOT a method to enhance active listening.
MCSCCE • 2023 • Paper-II (B)
Find the missing letters in the following series: SCD, TEF, UGH, ____, WKL
A)
CMN
B)
UJI
C)
VIJ
D)
IJT
To find the missing letters in the series SCD, TEF, UGH, ____, WKL, we analyze the pattern of each letter position in the triplets:
1. First Letter: S → T → U → ? → W
The letters follow a consecutive alphabetical order: S (19), T (20), U (21), V (22), W (23). The missing first letter is 'V'.
2. Second Letter: C → E → G → ? → K
The letters skip one letter in between: C (+2) → E (+2) → G (+2) → I (+2) → K. The missing second letter is 'I'.
3. Third Letter: D → F → H → ? → L
The letters also skip one letter in between: D (+2) → F (+2) → H (+2) → J (+2) → L. The missing third letter is 'J'.
Combining these results, the missing triplet is VIJ.
Comparing with the options:
- a. CMN: Incorrect first, second, and third letters.
- b. UJI: Incorrect first and third letters.
- c. VIJ: Matches our derived pattern exactly.
- d. IJT: Incorrect first and third letters.
MCSCCE • 2023 • Paper-II (B)
Cultural implications should always be considered when using
A)
Empathy
B)
Active listening
C)
Non-verbal communication skills
D)
Persuasion
Non-verbal communication cues (such as eye contact, physical gestures, personal space, and touch) carry different meanings across different cultures and must always be used with cultural awareness.
MCSCCE • 2023 • Paper-II (B)
Rearrange the steps in the decision-making process logically: a. Identification of a problem b. Identification of decision criteria c. Allocation of weights to criteria d. Development of alternatives e. Analysis of alternatives f. Selection of an alternative g. Implementation of the alternative
A)
g f e d c b a
B)
c d b a f e g
C)
a b c d e f g
D)
g c d a b e f
The logical sequence of rational decision-making is: (a) Identification of problem → (b) Identification of decision criteria → (c) Allocation of weights to criteria → (d) Development of alternatives → (e) Analysis of alternatives → (f) Selection of an alternative → (g) Implementation of the alternative.
