MCSCCE • 2016 • Paper II Series A
Which among the following is an important factor in interpersonal communication?
A)
clarity of thought
B)
courage
C)
ruthlessness
D)
none of these
Interpersonal communication depends strongly on clear thinking, because a person must organize ideas before expressing them effectively. Clarity of thought helps the speaker communicate messages accurately and helps the listener understand them without confusion. Courage may help in speaking, but it is not the core factor. Ruthlessness is unrelated to effective communication.
MCSCCE • 2016 • Paper II Series A
To whom have the hijackers surrendered?
A)
Tunisian authorities
B)
British authorities
C)
United Nations
D)
Rabat summit
According to the reading comprehension passage regarding the hijacked British Airways flight in Tunis, the hijackers released the hostages and surrendered to the Tunisian authorities.
MCSCCE • 2016 • Paper II Series A
A technique for teams that is used to generate ideas on a subject wherein each member of the team is asked to think creatively and write down as many ideas as possible. The ideas noted down by all members are then discussed by the team. This technique is called
A)
Delphi Technique
B)
Brainstorming
C)
Brain Draining
D)
SWOT Analysis
Brainstorming is a group creativity and problem-solving technique where team members spontaneously generate, note down, and subsequently discuss a large pool of ideas on a given topic.
MCSCCE • 2016 • Paper II Series A
Response from others in terms of information, facts or opinions is known as
A)
Reply
B)
Feedback
C)
Repose
D)
Reception
Feedback is the essential return message or reaction transmitted by the receiver back to the sender in communication theory.
MCSCCE • 2016 • Paper II Series A
The ability to handle frequent changes is an example of what kind of skill?
A)
incident management
B)
change management
C)
time management
D)
knowledge management
Change management encompasses the systematic approach and skill set needed to guide organizational and individual transitions and effectively handle frequent changes.
MCSCCE • 2016 • Paper II Series A
Muana wants to have a live-in relationship with Ruati but Ruati wants the two of them to get married. What type of conflict is this?
A)
Simple conflict
B)
Ego conflict
C)
False conflict
D)
Values and beliefs conflict
This situation represents a clash of fundamental personal beliefs and social values regarding relationships and institutional marriage.
MCSCCE • 2016 • Paper II Series A
Responsibility and accountability make a worker
A)
tense and frightened
B)
shirk his duties
C)
vulnerable before his supervisor
D)
do his job properly
According to the organizational behavior passage, empowering employees with responsibility and holding them accountable provides a sense of ownership, purpose, and motivation to perform their duties properly.
MCSCCE • 2016 • Paper II Series A
Assertive communication style refers to
A)
Empathetic communication
B)
Sympathetic communication
C)
Apathetic communication
D)
Atrophic communication
Assertive communication involves expressing one's perspective clearly and confidently while demonstrating active understanding and respect for the other party's feelings (empathetic communication).
MCSCCE • 2016 • Paper II Series A
Who were the hijackers of the British Airway plane?
A)
PLO
B)
Palestinian guerillas
C)
Egyptian terrorists
D)
Tunisian guerillas
The passage identifies the hijackers of the British Airways aircraft as Palestinian guerillas.
MCSCCE • 2016 • Paper II Series A
________ is the final step in the decision-making process.
A)
Implementing the decision
B)
Evaluating the decision
C)
Recognising the decision
D)
Evaluating the alternatives
The final stage of the rational decision-making cycle is evaluating the decision (assessing outcomes against expectations and obtaining feedback).
MCSCCE • 2016 • Paper II Series A
At what place was PLO recognised as the sole representative of the Palestinians?
A)
Rabat
B)
Holland
C)
United Nations
D)
Egypt
The Palestine Liberation Organization (PLO) was recognized as the sole representative of the Palestinian people at the Rabat Summit Conference in 1974. Hence, the correct answer is Rabat. The other options are incorrect because Holland, the United Nations, and Egypt were not the place where this recognition was formally granted.
MCSCCE • 2016 • Paper II Series A
The greatest motivator in a workplace is
A)
fulfilment of purpose
B)
a sense of security
C)
a good supervisor
D)
a good environment
The question asks for the greatest motivator in a workplace. Among the options, 'fulfilment of purpose' is the strongest intrinsic motivator because it gives meaning to work and drives sustained commitment. A sense of security, a good supervisor, and a good environment are important supporting factors, but they are generally secondary to the deeper motivation that comes from purpose.
MCSCCE • 2016 • Paper II Series A
Which country negotiated with PLO for the release of the Palestinian guerillas in the Tunis incident?
A)
Britain
B)
Holland
C)
Egypt
D)
Tunis
According to the passage detailing the Tunis hijacking incident, Egypt conducted negotiations with the PLO for the release of the Palestinian guerillas.
MCSCCE • 2016 • Paper II Series A
What will come next in the given series? B, F, K, Q, .....
A)
X
B)
R
C)
T
D)
X
The positional values of the letters increase incrementally: B (2) + 4 = F (6); F (6) + 5 = K (11); K (11) + 6 = Q (17); Q (17) + 7 = 24, which corresponds to the letter 'X'.
MCSCCE • 2016 • Paper II Series A
Businessmen complain of:
A)
Price control
B)
Curbs on production capacities
C)
Free economy
D)
Free interplay between demand and supply of capital goods and manpower
According to the reading comprehension passage regarding industrial controls and market regulation in India, businessmen complain against administrative curbs while advocating for a free economy.
MCSCCE • 2016 • Paper II Series A
What is mixed economy?
A)
Indian and American economy
B)
Price control and curbs on production capacities
C)
Government protection and Consumer protection
D)
Co-existence of private and public sectors
A mixed economy is an economic framework where both the private sector (market-driven) and the public sector (state-owned/regulated) coexist and participate in economic activity.
MCSCCE • 2016 • Paper II Series A
A humane attitude on the part of the supervisor towards his staff is necessary to
A)
keep them happy
B)
get them to work
C)
get the best out of them
D)
have a congenial atmosphere at workplace
As stated in the reading comprehension passage on workplace management, adopting a humane attitude toward employees recognizes their individuality and fosters motivation, thereby bringing out their highest potential and best performance.
MCSCCE • 2016 • Paper II Series A
What is the urgent need of the world today?
A)
The establishment of an international economic order
B)
The creation of a cultured international social order
C)
The establishment of a world government
D)
The raising of an international spiritual army
The correct option is (b) because the concept of a 'cultured international social order' refers to a global framework based on mutual respect, ethical values, and cultural understanding, which is viewed as the fundamental necessity to prevent conflict and ensure sustainable peace. While options (a) and (c) focus on economic and political structures, they are considered secondary or symptomatic solutions; a political or economic order cannot be stable without a preceding cultural and social foundation. Option (d) is incorrect as it suggests a militaristic or narrow spiritual approach rather than a comprehensive social framework.
MCSCCE • 2016 • Paper II Series A
What divide/divides people of one country against another?
A)
Different religions
B)
Different languages
C)
Government of various countries
D)
Material advancement of a few nations with imperialistic leanings
As outlined in the passage on international affairs, global geopolitical rivalries and divisions between people of different nations are deeply driven by the aggressive material advancement and exploitative dominance of imperialistic powers.
MCSCCE • 2016 • Paper II Series A
In the past religious sects:
A)
United the people with one another
B)
Divided one set of people from another
C)
Did a good job by way of spreading message of love and peace
D)
Interfered in political affairs
As discussed in the passage, historical religious sects frequently divided one set of people from another based on differing theological doctrines.
MCSCCE • 2016 • Paper II Series A
The best example of one-way information gathering is
A)
asking the questions on the phone
B)
conducting a face-to-face interview
C)
receiving an email
D)
requesting to fill out a questionnaire
A self-administered questionnaire involves one-way data collection without live interaction or two-way conversational exchange.
MCSCCE • 2016 • Paper I - Series B
The deficiency of which of the following leads to dental caries?
A)
Iron
B)
Fluorine
C)
Copper
D)
Zinc
Fluorine (in the form of fluoride) strengthens tooth enamel and helps prevent dental caries. A deficiency of fluorine makes teeth more susceptible to decay. Iron, copper, and zinc are important trace elements, but their deficiency is not the usual direct cause of dental caries.
MCSCCE • 2016 • Paper I - Series B
Global warming is a consequence of
A)
Green house effect
B)
Acid rain
C)
Depletion of ozone layer
D)
Radioactive fall out
Global warming is mainly caused by the greenhouse effect, where gases like carbon dioxide, methane, and water vapour trap heat in the Earth's atmosphere. This leads to a rise in average global temperature. Acid rain, ozone layer depletion, and radioactive fallout are environmental problems, but they are not the direct cause of global warming.
MCSCCE • 2016 • Paper I - Series B
The Siroi Hills is found in
A)
Arunachal Pradesh
B)
Nagaland
C)
Manipur
D)
Sikkim
Siroi Hills are located in the Ukhrul district of Manipur. Therefore, the correct option is (c) Manipur. The other options are incorrect because Siroi Hills are not in Arunachal Pradesh, Nagaland, or Sikkim.
MCSCCE • 2016 • Paper I - Series B
Demography is the scientific study of
A)
human population
B)
parasitism and diseases
C)
modernized countries
D)
none of these
Demography is the scientific and statistical study of human populations, including their size, composition, geographic distribution, and dynamics such as fertility, mortality, and migration.