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Past Questions

MCSCCE • 2016 • Paper II Series-C

Response from others in terms of information, facts or opinions is known as

A) Reply
B) Feedback
C) Repose
D) Reception
In communication theory, feedback is the response or information sent by the receiver back to the source reflecting their understanding, reaction, or opinion.
MCSCCE • 2016 • Paper II Series-C

Who are the male members in the family? (Based on provided family info)

A) U, V and X
B) W and Z
C) U and W
D) Cannot be determined
In the family puzzle, U and Z form the married couple with two daughters (X and Y). The parents of the couple are W (parent of U) and V (parent of Z). Since the genders of W and V are not specified, the exact male members cannot be determined.
MCSCCE • 2016 • Paper II Series-C

Choose the option from below that is not a part of 7 ‘Cs’ of communication

A) Contact
B) Conciseness
C) Courtesy
D) Clarity
The 7 Cs of effective communication are Clarity, Conciseness, Concreteness, Correctness, Consideration, Completeness, and Courtesy. 'Contact' is not one of them.
MCSCCE • 2016 • Paper II Series-C

In the past religious sects:

A) United the people with one another
B) Divided one set of people from another
C) Did a good job by way of spreading message of love and peace
D) Interfered in political affairs
The phrase ‘In the past religious sects’ is referring to the negative effect of sectarianism described in the passage. Such sects tended to create divisions among people rather than unity. Hence, the correct choice is that they divided one set of people from another. Options (a) and (c) express positive effects, which do not fit the implied meaning, and (d) is too specific and not the main idea here.
MCSCCE • 2016 • Paper II Series-C

If ‘WATER’ is written as ‘YCVGT’; then what is written as ‘SHINE’?

A) UJKPG
B) ULMOP
C) TKLOP
D) TIKPG
The code shifts each letter in the word forward by 2 positions in the alphabet: W→Y, A→C, T→V, E→G, R→T. Applying the same rule to SHINE: S→U, H→J, I→K, N→P, E→G. So SHINE becomes UJKPG. The other options do not follow the same +2 letter shift pattern.
MCSCCE • 2016 • Paper II Series-C

A technique for teams that is used to generate ideas on a subject wherein each member of the team is asked to think creatively and write down as many ideas as possible. The ideas noted down by all members are then discussed by the team. This technique is called

A) Delphi Technique
B) Brainstorming
C) Brain Draining
D) SWOT Analysis
The technique described is brainstorming: team members independently think of and write down as many ideas as possible, and then the group discusses them. Delphi technique uses anonymous rounds of expert opinion, SWOT analysis is for assessing strengths, weaknesses, opportunities, and threats, and brain draining is not the correct management term here.
MCSCCE • 2016 • Paper II Series-C

In order to successfully resolve a conflict, it is critical that one

A) Separates the person from the problem
B) Walks away from the situation/conflict
C) Ignores the person responsible for the conflict
D) Continuously asserts one’s point of view until it is accepted
In conflict resolution, the key principle is to focus on the issue rather than attacking the individual. Separating the person from the problem helps both sides discuss the disagreement objectively and work toward a solution. The other options are incorrect because walking away avoids resolution, ignoring the person does not address the conflict, and repeatedly asserting one’s own view is confrontational rather than cooperative.
MCSCCE • 2016 • Paper II Series-C

If with the third, sixth, ninth, tenth and eleventh letters of the word ‘EXAMINATION’ a meaningful word can be formed, which starts with A then which would be the third letter from the right?

A) A
B) I
C) N
D) O
Letters of 'EXAMINATION' at positions 3 (A), 6 (N), 9 (I), 10 (O), and 11 (N) are A, N, I, O, N. The meaningful word starting with A is 'ANION'. Counting from the right: 1st is N, 2nd is O, 3rd is I.
MCSCCE • 2016 • Paper II Series-C

The best example of one-way information gathering is

A) asking the questions on the phone
B) conducting a face-to-face interview
C) receiving an email
D) requesting to fill out a questionnaire
One-way information gathering means the information is collected from the respondent without direct back-and-forth interaction. A questionnaire is a classic one-way method because the sender asks questions and the respondent fills it out independently. (a) Asking questions on the phone and (b) a face-to-face interview both involve two-way communication. (c) Receiving an email is not itself an information-gathering method; it is just a medium of communication. Therefore, the best example is (d).
MCSCCE • 2016 • Paper II Series-C

The most effective way of leading a team is

A) to exert control over subordinates, and closely follow and command their actions
B) to establish confidence and trust amongst the team and motivating them to perform their best
C) to let the team act on their free will and only try to command/control when things are out of hand
D) all of the above
Exemplary leadership is founded on building mutual trust, instilling confidence, providing supportive mentorship, and inspiring team members to collaborate and perform at their peak.
MCSCCE • 2016 • Paper II Series-C

According to McClelland’s three-need theory, people who are striving for personal achievement rather than for the trappings and rewards of success have a high

A) Need for achievement
B) Need for affiliation
C) Need for power
D) Need
In David McClelland's Three-Needs Theory, individuals with a high 'Need for achievement' (nAch) are intrinsically motivated by the personal satisfaction of mastering complex tasks and succeeding, rather than by external rewards or status.
MCSCCE • 2016 • Paper II Series-C

What is the urgent need of the world today?

A) The establishment of an international economic order
B) The creation of a cultured international social order
C) The establishment of a world government
D) The raising of an international spiritual army
According to the reading comprehension passage discussing the elimination of artificial national barriers and international friction, the primary and urgent need of the contemporary world is the establishment of a world government.
MCSCCE • 2016 • Paper II Series-C

Judging someone on the basis of one’s perception of ‘the group to which that person belongs’ is called

A) Stereotyping
B) Halo effect
C) Compartmentalisation
D) Racism
Judging a person based on assumptions about the group they belong to is called stereotyping. It means forming a fixed/generalized idea about someone because of their social, ethnic, professional, or other group identity. Halo effect is when one positive trait influences overall judgment. Compartmentalisation means separating ideas or roles into distinct mental categories. Racism is discrimination based specifically on race, which is a narrower form of bias than the general group-based judgment described here.
MCSCCE • 2016 • Paper II Series-C

Anything that disrupts or interferes with the transmission process of communication is called

A) Block
B) Noise
C) White noise
D) Bias
In communication systems, anything that disturbs or interferes with the transmission of a message is called noise. - Block is not the standard term for interference in communication. - White noise is a specific type of random noise, not the general term. - Bias means prejudice or a systematic tendency, not communication interference. Therefore, the correct answer is Noise.
MCSCCE • 2016 • Paper II Series-C

The weight of an object is higher in Kashmir than in Kolkata.

A) Due to gravitational force
B) Gravitational force is higher in Kashmir than in Kolkata
C) Gravitational force is less in Kashmir than in Kolkata
D) Gravitational force is equal on both places
Because the Earth is an oblate spheroid flattened at the poles and bulged at the equator, gravitational acceleration (g) increases with latitude. Kashmir lies at a higher latitude (~34° N) than Kolkata (~22.5° N), making the gravitational acceleration and resultant weight higher in Kashmir.
MCSCCE • 2016 • Paper II Series-C

Choose the alternative which most closely resembles the mirror image of the given combination: PRAYER

A) REYARP (mirrored)
B) Option B
C) Option C
D) Option D
In a lateral mirror reflection of 'PRAYER', the letter order is reversed from right to left (R-E-Y-A-R-P) and each individual letter is horizontally flipped.
MCSCCE • 2016 • Paper II Series-C

Which among the following is an important factor in interpersonal communication?

A) clarity of thought
B) courage
C) ruthlessness
D) none of these
Clarity of thought is fundamental in interpersonal communication to ensure ideas are articulated precisely and understood as intended.
MCSCCE • 2016 • Paper II Series-C

A person with strong interpersonal skills can: match his objective with the objective of others during ________ activities.

A) collinear
B) concurrent
C) concussive
D) collaboration
Interpersonal competence enables individuals to align their personal objectives with the collective objectives of team members during collaborative workplace activities.
MCSCCE • 2016 • Paper II Series-C

The pair of words given below have a certain relationship with each other, followed by four pairs of words. Select the pair that has the same relationship as the given pair of words. Ring : Engagement

A) Handshake: Treaty
B) Kick: Beat
C) Anger: Insult
D) Bangle: Wrist
A ring is a symbolic object/ritual that formalizes an engagement. Similarly, a handshake is a formal gesture that seals or formalizes a treaty.
MCSCCE • 2016 • Paper II Series-C

From the given three positions of a single dice, find the letter at the face opposite to the face having the letter L.

A) Option A
B) M
C) Option C
D) Option D
Assuming standard dice problems, M is the provided answer.
MCSCCE • 2016 • Paper II Series-C

How many female members are there in the family? (Based on provided family info)

A) 4
B) 3
C) 2
D) None of these
In the 6-member family puzzle (U, V, W, X, Y, Z), U and W are the only male members, leaving 4 female members (V, Z, X, Y).
MCSCCE • 2016 • Paper II Series-C

The greatest motivator in a workplace is

A) fulfilment of purpose
B) a sense of security
C) a good supervisor
D) a feeling of achievement
According to the passage on organizational behavior and employee morale, accomplishing set targets produces a feeling of achievement, which acts as the greatest motivator in the workplace.
MCSCCE • 2016 • Paper II Series-C

Find out the answer figure which completes the problem figure matrix (Question 39).

A) A
B) B
C) C
D) D
In accordance with the official key for MCS Combined Preliminary Exam 2016 Paper II (Series C, Question 39), pattern completion of the matrix yields figure B.
MCSCCE • 2016 • Paper II Series-C

In a government job related to financial matters, you

A) will be dependent on Cashier/Accountant
B) will direct the Cashier/Accountant after acquiring full financial knowledge
C) will be aware about the work and from time to time follow strongly the financial rules
D) will be obliged to follow the financial rules
In government administration, every official handling financial matters is strictly bound by the established financial rules and procedures.
MCSCCE • 2016 • Paper II Series-C

Assertive communication style refers to

A) Empathetic communication
B) Sympathetic communication
C) Apathetic communication
D) Atrophic communication
Assertive communication involves expressing one's perspective clearly and respectfully while empathetically understanding and validating the perspective of the other party.
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